Urgent Opening for Customer Service Executive @ Goregaon

Position : Customer Service Executive
Location : 
Mumbai (Goregaon)
Education : 
Minimum HSC
Experience : 0 to 2years(Even Freshers can apply)
Salary : Best In industry 
Working Days : Monday to Saturday (Saturday will be half day)
Job Description:

  • Maintaining customers focus on  answering to customer’s inquiries using the standard guidelines.
  • Making ensure that all customers’ queries are well-investigated and resolved, and escalating queries if appropriate to supervisor.
  • Developing and mentoring new staff to satisfy customer service requirements.
  • Maintaining professional strong working relationship with external and internal customers, colleagues, and customer service management.
  • Identifying and escalating consistent or recurring problems with the systems functionality.
  • Assisting in implementing and documenting for ISO process.

If any candidates are interested kindly forward your resume on itresource2@squadinfotech.in

HR_Reena Anthony


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